Privacy Policy and Disclaimers

This is the web site of Dr. Madalyn Ward. The information in this privacy policy statement and disclaimers also relate to other sites owned by Dr. Ward.

Privacy Policy

Our postal address is:
135 F Country Center Drive #252
Pagosa Springs, CO 81147

We can be reached via e-mail at info@holistichorsekeeping.com
or you can reach us by telephone at 303-575-1170

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, information volunteered by the consumer, such as survey information and/or site registrations, and the name and address, telephone number, payment information (e.g., credit card number and billing address) of those who place orders on our secure server.

The information we collect is used to improve the content of our Web page.

With respect to cookies: We do not set any cookies.

If you do not want to receive e-mail from us in the future, please let us know by not signing up for our newsletter (we otherwise will not contact you).

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

We do not ever share information about our customers or students with any other businesses.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number.

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Disclaimer

This site is PUBLIC and INFORMATIONAL, and not intended for the purpose of practice-building. We are devoted to promoting and supporting holistic health efforts for animals and people. Please feel free to copy, paste and share any content you find in these pages that is helpful to you in solving problems and creating health. Please be sure to include this web address in print publication reprints or a link to the site in Internet publication reprints.

The Authors and Publisher of this website shall have neither liability nor responsibility to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information contained in this website. While the website is as accurate as the Authors can make it, there may be errors, omissions, and inaccuracies.

Refund/Return/Shipping Policy

Books By Madalyn Ward, DVM

If you are located within the United States or Canada, we allow you to return any books by Madalyn Ward, DVM within 90 days of the order date. We will refund you the cost of any returned books. We do not refund shipping costs paid at the time of order and you must return books at your own shipping expense. To receive a refund you must send the books back in saleable condition with no marks, dog-ears, or damage (so please package them carefully!). We will do exchanges for any books damaged in transit from us to you (we will pay shipping charges both ways on damaged books). Before returning books please contact us at 303-575-1170 or info@holistichorsekeeping.com to obtain the address to ship to.

Other Books and DVDs

Holistic Horsekeeping is only able to ship other books and DVD’s to the United States. Other books or DVDs sold on the Holistic Horsekeeping website to the U.S. may be returned within 30 days of purchase. The cost of the product will be refunded to your credit card via PayPal or to your PayPal account. Shipping costs will not be refunded unless you have been shipped an item that you did not order or mistakenly. To receive a refund you must send the books back in saleable condition with no marks, dog-ears, or damage (so please package them carefully!). We will do exchanges for any books damaged in transit from us to you (we will pay shipping charges both ways on damaged books). Please email info@holistichorsekeeping.com to obtain the address to return ship the product to. After we receive confirmation that the product has been received, your refund will be processed.

Other Products

We are not able to ship horse products internationally and will only process those orders for horse products with a shipping address in the United States. Products sold on the Holistic Horsekeeping website to the U.S. may be returned within 30 days of purchase if they have not been opened. The cost of the product will be refunded to your credit card via PayPal or to your PayPal account. Shipping costs will not be refunded unless you have been shipped an item that you did not order or were sent the wrong item. Please email info@holistichorsekeeping.com to obtain the address to return ship the product to. After we receive confirmation that the product has been received, your refund will be processed.